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Online Counselling and Teletherapy Skills
A practical course in online counselling and teletherapy skills for therapists, counsellors, and mental health professionals delivering digital therapeutic services.
About This Course
Online counselling and teletherapy are now firmly established as legitimate and effective forms of psychological support. This course is designed for qualified and trainee therapists, counsellors, and mental health professionals who want to deliver their practice confidently and competently through digital channels.
Across six modules, you will explore the full scope of online counselling practice — from building therapeutic presence through a screen to managing ethics, consent, and professional boundaries in a digital setting. The course takes a reflective and practical approach, helping you think critically about how the therapeutic relationship changes when delivered remotely.
Safety is a core theme throughout. You will learn how to handle risk, crisis situations, and safeguarding responsibilities in an online environment where the usual physical cues and interventions may not be available. You will also explore the global and cross-cultural dimensions of teletherapy, including regulatory considerations for practitioners working with clients in different countries.
Whether you are transitioning from in-person practice or building a teletherapy service from the start, this course will give you the skills, knowledge, and confidence to deliver high-quality online counselling that is ethical, effective, and centred on client wellbeing.
The course was audited and updated on: 3rd August, 2026
What's Included
- Free certificate upon successful completion
- Unlimited exam retakes at no extra cost
- Lifetime access to all course materials
- Access on desktop, tablet, and mobile
- Tutor support throughout the course
- Free bonus supplementary resources
Key Features
- Designed specifically for therapists and counsellors delivering online counselling
- Covers ethics, crisis management, and digital therapeutic practice in depth
- Study at your own pace with 24/7 access from any device
- Reflective, practitioner-focused approach to learning
- Tutor support available throughout your studies
- Certificate issued on completion to support CPD records
Who Is This Course For?
- Qualified counsellors and psychotherapists moving to online counselling practice
- Trainee therapists preparing for digital therapeutic placements
- Mental health professionals expanding into teletherapy services
- Clinical supervisors overseeing online counselling practitioners
- Wellbeing coaches and mental health practitioners using digital platforms
- Healthcare professionals interested in digital therapeutic practice approaches
Why Take This Course?
- Directly relevant to the growing demand for online counselling services
- Covers both the practical and ethical dimensions of digital therapeutic work
- Flexible study format designed for busy practitioners
- Includes crisis management and safeguarding content specific to online settings
- Suitable for qualified practitioners and those in training
- Supports continuing professional development in teletherapy and digital mental health
What You'll Learn
- Establish a professional and effective online counselling environment
- Build therapeutic presence and rapport through digital communication
- Apply ethical and professional standards to teletherapy practice
- Manage risk, crisis, and safeguarding responsibilities in an online setting
- Deliver safe and structured therapy sessions through digital platforms
- Navigate global practice considerations and regulatory requirements in teletherapy
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Assessment
There is a multiple-choice quiz at the end of the course which serves as your assessment. A pass mark of 60% is required to receive your certificate. You may retake the assessment as many times as needed, with no additional charges.
Certification
On completing this online counselling course, you will receive a digital certificate that is available to download immediately. A printed version can also be requested. This certificate supports your professional development as a practitioner in digital therapeutic services.
Each module is designed to build your knowledge step by step. Click on a module title to see what it covers.
Module 1: Foundations of Digital Therapeutic Practice (45 mins)
Introduces the principles, history, and evidence base for online counselling and how digital tools are reshaping therapeutic practice.
Module 2: Building Therapeutic Presence Online (50 mins)
Covers how to create a strong therapeutic relationship through digital platforms, including non-verbal communication, tone, and environment.
Module 3: Ethics, Consent, and Professional Boundaries (50 mins)
Examines the ethical obligations specific to online counselling, including informed consent, dual relationships, and maintaining professional boundaries digitally.
Module 4: Safe Session Delivery and Client Support (45 mins)
Explores how to structure and deliver safe online therapy sessions, manage technical issues, and maintain clinical quality throughout.
Module 5: Risk, Crisis, and Safeguarding Online (50 mins)
Covers risk assessment, crisis response protocols, and safeguarding responsibilities when delivering therapy in an online environment.
Module 6: Global Practice, Technology, and Future Readiness (40 mins)
Looks at the international dimensions of teletherapy, emerging technologies, and the future direction of online counselling practice.
Career and Job Opportunities
Completing this online counselling course can open doors to a range of rewarding roles within the UK healthcare sector, including:
- Online Counsellor / Teletherapist — £25,000 – £45,000 per year
- Digital Mental Health Practitioner — £28,000 – £45,000 per year
- Remote Psychotherapist — £30,000 – £55,000 per year
- Employee Assistance Programme Counsellor — £27,000 – £40,000 per year
- Wellbeing and Mental Health Coach (Digital) — £24,000 – £38,000 per year
Frequently Asked Questions
Who is this online counselling course designed for?
The course is designed for qualified and trainee therapists, counsellors, and mental health professionals who want to deliver online counselling or teletherapy services. It is suitable for those transitioning from in-person practice as well as those starting out in a digital format.
Do I need to be a qualified therapist to take this course?
You do not need to be fully qualified to enrol. The course is suitable for both qualified practitioners and those in training. However, it is assumed that learners have some foundational knowledge of counselling principles.
How does online counselling practice differ from in-person therapy?
Online counselling presents unique challenges around communication, ethics, risk management, and technical delivery. This course addresses all of these areas, helping practitioners adapt their skills to a digital therapeutic setting.
Is the course self-paced?
Yes. The course is entirely self-paced and you can study at any time from any device. Most learners complete it within a week or two when fitting study around their practice commitments.
What certificate will I receive?
You will receive a digital certificate confirming completion of the online counselling course. This supports your CPD record and can be shared with professional bodies or employers.
Does the course cover safeguarding and crisis management?
Yes. A dedicated module covers risk, crisis, and safeguarding responsibilities in online counselling settings, including what to do when a client is at risk during a remote session.
Course Curriculum
Certificate
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